Support & Help Center
Frequently Asked Questions
Q: How do I post my daily outfit?
A: Tap the center “Share” button in the bottom navigation, choose or take a photo, add a description and style tags, then tap “Share My Look”. Your post will appear in the Home feed and, depending on tags, under the corresponding style tab.
Q: How do I start a chat with someone?
A: You can start a private conversation from a post or from the profile page. Tap the chat icon next to the user’s name to open a one‑to‑one message thread.
Q: How do favorites work?
A: Tap the heart icon on any post to add it to your favorites. You can view all saved posts in the “My Favorites” section of your profile, and tap the heart again to remove a post from your favorites.
Q: What is the outfit calendar?
A: The outfit calendar lets you record what you wear on different days. From the calendar view you can open past looks, review how your style has changed, and reuse outfits you liked.
Q: Can I edit my profile information?
A: Yes. Go to the “Profile” tab, tap your profile card or avatar, and you can update your nickname, avatar, and short bio.
Q: How do I delete my account?
A: Open Settings from the profile page, scroll to the bottom, and select “Delete Account”. Follow the instructions on screen. Deleting your account is permanent and will remove your posts and message history in line with our data retention rules.
Q: How can I block or report someone?
A: In a post or chat, tap the more options icon and choose “Block User” or “Report User”. Blocking prevents the user from contacting you. Reports help us review behavior that may violate our Terms & Conditions.
Contact Us
Feedback
Warmth is built around real users and real outfits. If you have suggestions for new features, style categories, or ways to make conversations safer and more comfortable, we would be happy to hear from you at support@warmth.app.
Report Issues
If you encounter a technical problem (for example, posts not loading or messages failing to send), please contact us and include:
- Your device model and OS version
- The Warmth app version (found in Settings)
- Steps to reproduce the issue
- Any error messages displayed in the app
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About Warmth