Privacy Policy

Last Updated: February 2026

1. Introduction

Warmth ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the Warmth mobile application (the "App").

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: nickname, avatar, short bio, and a basic identifier used to manage your account.
• Profile & Style Information: optional style preferences, outfit tags, and other details you choose to share in your profile or posts.
• Content You Share: outfit photos, captions, comments, likes, favorites, and messages you send or receive in the App.
• Support Requests: information you include when you contact us for support, such as screenshots or device details you voluntarily provide.

2.2 Information Collected Automatically

When you use Warmth, we may automatically collect:

• Usage Data: information about how you browse the feed, open posts, start chats, use favorites, or interact with features such as the outfit calendar.
• Device Information: device model, operating system version, language, and basic system settings needed to provide a stable experience.
• Log Data: technical logs such as app crashes, performance events, and diagnostic information used to improve reliability.

2.3 Images and Media

When you upload outfit photos, the App processes these files to provide the requested features (displaying posts, generating previews, etc.). We only use this content inside the service and do not use it for unrelated purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the core features of Warmth, including posting, browsing, chatting, and favorites.
• Display your content to you and, where applicable, to other users in the feed, search, and messaging flows.
• Personalize your experience, such as recommending posts based on style tags or recent activity.
• Monitor performance, detect errors, and protect the security and integrity of the App.
• Communicate with you about updates, important notices, and responses to your support requests.

4. Data Storage and Security

We use technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. These measures may include encryption in transit, access controls, and regular security reviews.

Although we work to protect your information, no method of transmission or storage is completely secure. You should also protect your device with a strong passcode and avoid sharing your account with others.

5. Third‑Party Services

Warmth may integrate with third‑party service providers to support certain features, for example:

• Image hosting or content delivery services to display photos efficiently.
• Analytics services to help us understand how the App is used and improve the experience.
• Push notification services to send alerts about messages or important updates.

These providers are required to handle data in accordance with applicable privacy and security requirements and only for the purposes described above.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following situations:

• With Service Providers: with trusted third parties who process data on our behalf, solely to provide services to you and to us.
• For Legal Reasons: when required by law, regulation, legal process, or to respond to lawful requests from public authorities.
• To Protect Rights and Safety: when necessary to enforce our Terms & Conditions, protect our rights, protect users, or investigate potential violations.
• Business Transfers: in connection with a merger, acquisition, or other structural change, subject to appropriate safeguards.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing and reviewing the personal information associated with your account.
• Updating your nickname, avatar, bio, and other profile details from within the App.
• Deleting posts, images, or chat messages you no longer wish to keep, subject to product capabilities.
• Requesting deletion of your account and associated data through the App’s settings, where provided.

If you have questions about these rights or would like to make a request, please contact us using the details in the “Contact Us” section below.

8. Children’s Privacy

Warmth is intended for users who are at least 13 years old, or the minimum age required in your jurisdiction to use social services without parental consent. We do not knowingly collect personal information from children under this age. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

9. Data Retention

We retain your personal information for as long as needed to provide the services described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When you request account deletion, we will remove or appropriately anonymize your personal data in line with applicable requirements.

10. International Transfers

Your information may be processed in countries other than your country of residence. We take steps to ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and may provide additional notice within the App. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@warmth.app

13. Additional Rights (GDPR / CCPA)

If you are located in the European Economic Area (EEA), the United Kingdom, California, or a region with similar regulations, you may have additional rights such as:

• The right to request access to your personal data.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data in certain circumstances.
• The right to object to or restrict certain processing activities.
• The right to data portability, where applicable.

To exercise these rights, please contact us at support@warmth.app. We will review and respond to your request in accordance with applicable laws.